Total Quality Management at Jaguar UK

intact Quality heed at catamount UKThe desire to emend efficiency and productivity may be considered as the primary motivation for a union in transferring the manufacturing trading operations seaward. However, experiences of companies that decided to transfer manufacturing offshore reveal that transferring operations offshore could come negative implications to the business, wherefore could not guarantee efficiency and productivity remedyments. thence for cougar, keeping the manufacturing operations in the UK may be considered more appropriate. It should be noted that the primary market of panther railcars is in the UK, whereby keeping manufacturing operations in the UK may be considered more efficient. Furthermore, otherwise factors that were considered in proposing to observe the manufacturing operations the UK include the following Firstly, the difference in the time zona in the manufacturing site and the distribution zone could affect effective coordination amo ng manufacturing and sales. Secondly, differences in language could create barriers to effective coordination between manufacturing and other departments such(prenominal) as marketing, design, and sales among others. Thirdly, transferring manufacturing operations offshore could increase risks, as the initiatory require significant investments primarily for building the manufacturing externaliset and in purchase equipments. Fin on the wholey, transferring manufacturing operations offshore could lead to recruitment and training issues, as the connection would be required to recruit and train large number of force to man the operations in the new plant. Conversely, rather than transferring the operations offshore, the company may instead consider on asking whole step management tools and approaches to improve its efficiency and productivity. The succeeding intimates scheme for implementing tone management at panther-UK. Furthermore, the proposal includes possible quality man agement tools and methods that the company may use to improve the business in the UK.Proposal for Implementing Total Quality Management at Jaguar-UKThis proposal is presented to your office in an attempt to reverse the company managements stopping point to transfer the manufacturing operations of Jaguar cars in the UK offshore. Assumption is that transferring manufacturing operations offshore could affect the quality and services of the firm. Rather than transferring the manufacturing operations offshore, the company may instead focalisation on improving performance through with(predicate) Total Quality Management practices and approaches.As claimed by the Chartered Management ground (2006), which is a distinguished professional accrediting giving medication in UK, the successful capital punishment of Total Quality Management (TQM) can lead to benefits in the quality of products and services, reductions in the waste of resources, and over every last(predicate) increase in eff iciency and productivity. Furthermore, as a result of improvements in product and services, firms may be able to develop competitive advantage and eventually increase market contribution (Chartered Management Institute, 2006). More importantly, implementing TQM alike helps improve employee motivation, as TQM programs and practices enforce employee exponentiation and empowerment (Chartered Management Institute, 2006). In view of the benefits claimed by the Chartered Management Institute, Jaguar could greatly benefit from introducing TQM in the organization.For organizations that seek to involve TQM, the outline of activities provided by the Chartered Management Institute could provide valuable insights. Jaguar Cars could adopt the guidelines provided by the Chartered Management Institute. Accordingly, organizations that seek to implement TQM needs to Firstly, establish a planning team or a charge committee, which would serve as the lead agent that would drive the organization through the changes. In establishing the steering committee, the organization has to ensure that all sectors of the organization be represented. Secondly, assess the need to change, whereby the organization needs to consider its competitive pose and at the equal time establish key guests and their respective needs. Thirdly, describe the vision, whereby the organization needs to draft a vision statement pertaining to customer satisfaction and quality improvement. Next, describe the standard of service, whereby the organization needs to realise the vision into measurable deliverables. Then, assess how the organization performs as compargond to standards, which involves measuring electric electric current performance. Afterwards, conduct a review of the current direct of wastage, which involves determining the wastage level in the organization. Next, calculate the current level of costs, which involves assessing the cost mechanism in the organization. After that, decide whethe r to seek accreditation from trey party, which include deciding whether to adopt a quality management system. Subsequently, develop a quality strategy, which involves compose quality goals and objectives based on the sagacity of wastage level conducted previously. Next in line, establish an action plan for change, whereby the organization needs to focus on the organizational culture to be able to implement the changes seamlessly. Then, create training and training plans to introduce the organization to the constructs of TQM, including the basic principles, objectives, and benefits derived from adopting the philosophy. Next, set priorities for the introduction of TQM focus on selecting priority processes for improvement. Finally, determine goals and criteria for success and this involves establishing measures for success.Using the framework provided by the Chartered Management Institute, Jaguars quest to adopting TQM begins with creating a TQM group or whole in the organization, with a TQM Champion to head the group. The TQM group would be liable in overseeing all TQM-related activities and programs. Afterwards, the next activity is to conduct an internal assessment to determine areas for change or improvement. The next activity is to create a vision that would serve as the guide for all its quality improvement programs. Subsequently, Jaguar needs to establish standards that would serve as internal benchmarks. Afterwards, Jaguar needs to assess current condition with standards to determine gaps. After assessing current condition versus standards, Jaguar may straightway proceed to assessing levels of wastage and costs. Once Jaguar completed these activities, the company may now decide whether to seek third party accreditation as a way of strengthening its drive towards the acceptance of TQM. Other activities involved in adopting TQM into the organization include establishing a quality strategy developing an action plan for change creating training plan fo r workers and determining quality goals and objectives.After introducing TQM in the organization, the company may now implement TQM programs and practices, which could help improve specific systems and processes in the organization. The TQM programs and practices serve as tools in addressing specific problems and issues in the organization. Assumption is that Jaguar would not cave in difficulty in adopting TQM, as this construct has been astray adopted by manufacturing firms. The TQM concept was adopted by Japanese car manufacturers such as Toyota Motor Corporation, which is a recognized brand in the global car industry.Among the TQM-related concepts and practices introduced by Japanese car manufacturers is the 5S, which is a philosophy that focuses on the wideness of good housekeeping, orderliness, standardization, and discipline in the work. Originally, 5S stands for five Japanese words seiri, seiton, seiso, seiketsu, and shitsuke. The slope translations of the five words are as follows sweep, systematize, sanitize, standardize, and possession.Seiri refers to keeping the workplace showy by sorting and taking away excess things and objects that could block heading and increase chances of errors or mistakes. With Seiri, workplaces are kept clean and tidy, thereby allowing workers to become freely, which could contribute to productivity improvement. An example of a practice related to Seiri in the workplace is keeping removing unwanted items or making the workplace clutter-free. It should be noted that a clutter-free workplace could create a more contributive work environment for the workers and in the process promote a unequivocal work environment that fosters productivity.Seiton on the other hand, refers to keeping the workplace head organized and hence more systematic. With Seiton, everything is kept in proper places, hence reducing time spent for retrieving or getting required materials and items. For example, materials and tools are placed in a specific location hence assist quick and efficient retrieval. Another example of a practice at a lower place Seiton is keeping frequently used materials and tools at hand, hence limit unnecessary movement that could affect productivity. Generally, Seiton minimizes waste of time relevant to unnecessary movements or actions that could negatively impact efficiency and productivity.Seiso in particular refers to keeping the workplace always clean by encouraging everybody to clean their respective areas. With Seiso all members of the organization take responsibility in keeping their areas clean by wiping dusts, throwing away wastes, and keeping the floors clean. Under Seiso, every member of the organization is back up to make it a practice to begin and end their workday with change their workstations.Meanwhile, Seiketsu refers to standardizing clean-up, which includes defining standards through which workers must comply to. A vital beginning(a) under Seiketsu is implementing visual standards to help maintain orderliness and at the same standardize the workplace. Examples of visual standards include color-coding and visual guides to help enforce compliance.Finally, Shitsuke refers to enforcing self-discipline or cargo to maintain and enforce the set-back four Ss. With Shitsuke, all members of the organization make it habit to keep the workplace clutter-free, organized, and clean, and at the same time comply with standards. The last S is important, as it determines the continuity of the first four Ss.The 5S framework is generally simple yet effective in improving productivity and efficiency in the workplace. In this regard, Jaguar may consider on adopting this simple practice as a center of minimizing wastes and at the same time improving performance. To successfully introduce 5S to the workers, Jaguar may consider on conducting 5S orientations to formally launch the program. All workers forget be scheduled for a 5S orientation on a staggered alkali in or der to ensure the continuity of the production operations.Aside from 5S, another(prenominal) well-known TQM practice is the sixsome Sigma, which is also termed as TQM on steroids (Heuring, 2004). half a dozen Sigma was first introduced by Motorola, a world-renowned high tech company (Heuring, 2004). The 6 Sigma methodology follows this pattern define, measure, analyze, improve, and control (Heuring, 2004). Motorola and other large companies disclosed achieving broad savings from adopting sextet Sigma into the organization. Motorola in particular revealed saving $16 one thousand million over the last twelve years of implementing Six Sigma practices. Dow on the other hand, reported $1.6 billion in savings from adopting Six Sigma. Ford also disclosed saving $1 billion from adopting Six Sigma into the organization. From the experiences of the companies that reaped hugged savings from adopting Six Sigma, Jaguar may also be expected to achieve long savings from adopting this partic ular quality management philosophy.Companies that intend to adopt Six Sigma starts by holding an executive aggrandisement, which is a two-day seminar that seeks to formally introduce the concept more particularly to the senior management and leaders of the organization. Motorola originally termed the executive summit as leadership jumpstart event (Heuring 2004). The executive summit is usually conducted or facilitated by consulting firms or professionals (i.e., black belts) that specialize in Six Sigma.More importantly, top management also has to express commitment to the initiative, as effective leadership is essential to the successful introduction of the concept to the organization. In addition, focusing more on encouraging workers to support the credence of Six Sigma is also essential. In this regard, Jaguar may need on communicating the benefits of adopting Six Sigma as a way of motivating workers to put down and support the program.In closing, the decision to transfer manuf acturing operations offshore may have some advantages, but there are also disadvantages to consider. In view of the disadvantages, proposal is to retain the manufacturing operations in the UK and instead adopt total quality management in the workplace to improve productivity and efficiency. Adopting TQM into the organization is expected to result to huge improvements and benefits. The decision to adopt TQM into the organization follows a certain process endorsed by a professional accrediting organization. Among the widely adopted TQM concepts and practices are the 5S, which originated from Japanese car manufacturers and Six Sigma, which was developed by Motorola. Jaguar could expect to reap more benefits from adopting TQM.